After decades in industry, I’ve heard the same line more times than I can count: “We have our own team. We don’t need outside help.” Internal teams are hardworking and knowledgeable — but being immersed in the day‑to‑day often creates blind spots. A good example: a major corporation once told me their Lower Mainland facility was “fine” and didn’t need support because their CI team was focused elsewhere. I spent   three to four hours   walking the plant and uncovered   over $1

I asked a friend what to write about this week. When he made his suggestion, I had to sit down. Not because it isn’t important — but because it’s hard. And because there isn’t just   one   kind of culture change. There’s large-scale organizational culture change and there’s Lean culture change. As a Certified Change Management Professional, I work in both spaces, but I naturally view change through the lens of my Lean Six Sigma Black Belt. Lean culture change   starts with a

It’s   January 21st . By now, the excitement of   new year, new goals   have either turned into momentum… or silence. They say it takes about   three weeks to build a habit   and only   three days to break one . So, here is your call to action. How are your   performance improvement goals   holding up? Are they still moving forward in small, deliberate steps—or did daily pressure quietly push them aside? And an even more important question:   Do you know where to start? Have

I've been hearing a lot about AI process mapping lately. One such tool allows you to call up, describe a process and it does the rest. It can quickly capture what people   say   they do, highlight potential bottlenecks, and help visualize workflows across complex operations. For teams lacking experience or expert support, it provides a useful starting point to understand processes and identify opportunities. But what people   say   they do is key. There’s a huge difference be

In today's competitive business landscape, it is crucial for organizations to streamline their processes and continuously improve...

In today's fast-paced business environment, organizations are constantly looking for ways to streamline their processes, increase...

Unlocking the secrets to Lean Six Sigma can be a game-changer for businesses looking to streamline their processes and increase...